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How to Find Help

Please take just 5 minutes to STOP & READ to understand what is available in your community. We strongly recommend keeping this page on your mobile in case you need to help someone or help yourself.

Below we have listed some useful links that will help a rough sleeper access practical help such as what to do in an emergency, registering as a rough sleeper, and speaking to someone, as well as accessing health services and food

Taking the time to understand what help is out there is key.

If you aren’t sure then read Phil’s story >

Remember taking the right action today could save a life tomorrow or even today!

“The Big issue seller told me what was available in the town. It saved my life I got clean & off the streets, that was 10 years ago.”

Phil
Ex-Rough Sleeper
In an Emergency
Welfare Concern
If you come across a rough sleeper and you are concerned for their welfare please call the emergency services, ambulance or police on 999.
In an Emergency
Get Registered
St Mungo's services
You can register by calling St. Mungo's and letting them know you are rough sleeping. They need to verify you are sleeping on the street so they can help you. Call them on 01202 315962 (you may be asked to leave a message and contact number if you have one). Explain where you are sleeping, description, name, mobile number and their Outreach Team will try to find you.
Get Registered
Or Register Online
Streetlink
Another option is to register yourself or another on Streetlink. This is to connect rough sleepers to local outreach services (email address required).
Or Register Online
Speak to Someone
BCARS Helpline
Need to chat? Our helpline 07842 174241 is now available Monday to Friday from 9 am til 1 pm excluding bank holidays, offering support to those who may be on the street and vulnerably housed. We can help you access support and services available locally. We also offer a powerbank library service for mobile phones.
Speak to Someone
Find Local Services Online
Street Support
You can find a wide range of local services, help with practical needs and advice, on the Street Support Bournemouth Christchurch & Poole website. You can access this on a smartphone or a laptop. Click on the orange ‘Find Help’ button.
Find Local Services Online
Have a Meal
Community Meals
Did you know there is somewhere to get food every day in BCP? Click on the BCP Community Meals to download times and locations.
Have a Meal

If you require any more advice or info you can contact us.

Thank you for being informed and becoming a life saver.